Our tours are well known........around the world!


South Central Ambassador Tours
P. O. Box 1071
Emporia, KS 66801-1071
620.342.9016 (phone/fax)  
scattours@cableone.net

 

Frequently Asked Questions ~

and the Answers!

Sometimes students have questions about our tours and need answers to them before they can decide whether to sign up to travel with us. The following is some information that might address a few of these questions.

Where do we stay at night?

You will be housed in hotels on each tour. You will receive a list of the tour hotels and contact telephone numbers for your host family near the time of the tours.  All hotels have a 10 PM curfew for student groups and students will be expected to abide by it as well as lights out procedures that will be detailed during the tour orientation. This is to comply with hotel rules on quiet times with which all paid guests must abide. The curfews imposed are not the rules of the tour, they are hotel regulations. There are severe penalties if these rules are broken. YOU CAN EVEN BE SENT HOME EARLY with no refund. Remember that you are an ambassador for your home country. Future tours for students depend on you leaving a positive feeling at every stop that is made along the tour route.

Can we make calls home?

Many hotels charge for telephone use from the rooms, toll free calls, local calls and occasionally even from one room to another. Therefore, no phone calls are permitted from the rooms, except to call a member of the tour staff for emergency purposes only. Hotels have public telephones in the lobbies that can be used to make any calls that you might wish to do. Cell phones are permitted on the tours and can be used most of the time except when told not to by tour staff. It is suggested that you bring a supply of prepaid phone cards to use for your long distance calling if you do not have a cell phone.

Do we have to buy our own meals?

All meals are included in the tour fee that is paid. With the vast variety of activities on our itinerary, there will be many different meal functions and eating opportunities during the trip. Breakfast is provided at most hotels where we stay. There are many scheduled group meal functions such as at a Hard Rock Café on each tour. Some days, due to the travel or activity schedule, you will select where and what you eat and will be given a cash allowance to cover that expense.

The amount of each allowance will be based on the number of meals you will have to purchase. This allowance should cover all meal costs for the average appetite. You may want to bring additional money according to your personal appetite and desire for purchasing souvenirs. You will be responsible to budget your allocated cash allowance. Spend your money wisely in order not to run out prior to the next allowance and end up hungry the last day or two.


How can I make sure the things I bring on the tour will be safe?
 You are responsible for all of your personal belongings while on this trip. Take precautions to secure your money (do not bring large amounts of cash – bring your money in travelers checks instead), purse or wallet, backpack, camera, etc.  Every year, we have students that lose items such as cameras, walkmans, wallets, etc.  Make sure your items have your name on them. Neither the tour staff, nor anyone associated with South Central Ambassador Tours is responsible and/or accountable for loss of your personal items.

Will there be others on the tour that speak my language?

Because there will be students from 20 to 30 different countries, English is the only language that every student shares in common. Speaking your own languages to communicate with others is rude and disruptive and is not permitted, even in hotel rooms.

What clothes should I bring on the tour?

As the time for the tours get closer, you will be sent a suggested packing list of items to bring.  Plan to pack your things in only one reasonably sized suitcase, preferably with wheels, and one carry-on bag. (You will have an opportunity to wash clothes if necessary). Remember YOU must carry your own luggage - EVERYDAY. If you bring more than the allowed number of bags, extra luggage will be left unsecured in the departure city. Airports do not have luggage storage available due to increased security. Luggage space is very limited on the buses. A backpack is suggested for your carry-on bag to transport items (camera, snacks, sunscreen, etc,) while sightseeing. You will also want a ‘fanny pack’ as some places will not allow you to bring a backpack for security reasons.

Should I bring any extra money?

All bus transportation, housing, meals and entrance fees to planned activities are included in the tour fee. You will probably want to bring additional money for souvenirs, gifts, post cards, etc. that you may want to purchase. Most students average $200 to $300 on these items.  Always try to carry at least $5.00 cash on you, but for security reasons, never more than $50. Use traveler’s checks and/or credit cards, which can be easily replaced if lost or stolen. Both are accepted practically everywhere. Personal checks will not be accepted anywhere. Do not bring large sums of cash. Unfortunately on past tours, some students have lost, misplaced or had cash stolen from them, causing a serious financial problem. If most of your spending money is in traveler’s checks, you can avoid this problem. When buying gifts and souvenirs, please remember that you are the one who must carry all your purchases, as well as transport them back home. Plus they must fit in the one suitcase that you are allowed to bring.

Are there places to wash dirty clothes?

Because you are only bringing one suitcase and will be traveling for up to 14 days, you may need to do some laundry.  Most hotels have a washing machine or two but we will also be scheduling a time for students to wash clothes. You will probably not want to be doing laundry while others are having fun so plan ahead and keep your laundry up to date.  Be sure you bring a zip lock bag of  powdered laundry soap.
 

What kind of clothing should I bring?

The average temperature during June will range from a low of 45°F at night to a high in excess of 100° F during the day. Consequently, you can expect the average midday temperature to be about 80°F, often humid, with a chance of a shower. Prepare to dress casually and comfortably for the tour, wear layered clothing that can be removed as the day warms up. Some days you will be required to walk extensively so bring good walking shoes. DO NOT BRING NEW SHOES THAT ARE NOT BROKEN IN. Blisters on your feet could curtail some of your activities.

All clothing must be consistent with the accepted dress code for most American high schools, much as you have experienced throughout your year. The tour staff will advise you as to the proper attire for each day’s activities. A packing list will be made available at a later date.

Can I smoke while on the tour?

All of our tours are smoke free.  We do not allow use of any form of tobacco products, even smokeless or oral tobacco.  If students are caught using tobacco products, they will be removed from the tour and sent home at their own expense – with no refund.  If you smoke, please do not sign up for these tours.
 
When will we know our exact travel schedule?

There will be an orientation on the day you arrive for the start of your tour.  You will also have a tour book, called “My Best Friend” as it contains all of the information about the tour that you will need to know, including the daily schedule. The buses will be loaded each day at a specific time. You are responsible for waking up early enough to arrive on time. All hotels have wake up calls if you need them. And remember that there will usually be 3 other students in your room getting ready to go at the same time.
 

One of the requirements of the tour is that all students MUST wear or carry a watch or timepiece at all times.  This will ensure that you are NOT late for scheduled meetings or departure times. Nothing is more disrespectful than forcing a bus full of people to wait for you! Therefore, the bus won’t wait if you’re late!

 

The tour staff will instruct the group concerning daily activities, meeting times, and other important details as well as any change in printed schedule. In order to run a fun and efficient tour, it is vital that you give the staff your full attention, listen carefully, and not disrupt others during these announcements. If you have questions, please ask them after the announcements so that all can benefit from the answers.


Can I bring a CD player or “walkman”?

No ‘open’ music is allowed on the bus. This is a bus company rule, not a tour rule. You will need to use headphones to listen to any music you bring along for traveling. There will be times when you are not permitted to use your walkman, such as during announcements and during planned activities.  Be sure that you have some form of identifying marks on personal items.

 

What if I get sick on the trip?

All students are required to have health and accident insurance in order to travel with us.  You were probably required to have this as part of your youth exchange program anyway.  We only accept American administered insurance policies.  Policies from your home country are not acceptable to meet the requirements of tour travel UNLESS they have a U.S. office and/or telephone contact. The reason for this is that most hospitals, clinics and doctors will not go to the trouble to deal with 'foreign' insurance policies which will leave the student owing the total cost of any medical bill.  And EVERY year we have students who require some form of medical care from very simple to being hospitalized.  THE TOUR WILL NOT TAKE CARE OF THE COST OF ANY MEDICAL EXPENSES OF STUDENTS WHILE ON THE TOUR.

 

You must be prepared to pay this in the event you need medical attention.  You must also be prepared to pay for the cost of any prescriptions and/or medications that are prescribed due to illness or accident as most insurance policies have NO provision to pay for prescribed medications.  The tour is not able to cover any expenses like these.

If you take any medications on a regular basis, you should bring a sufficient supply for the entire trip plus a few extra days. Bring all medicines in their original container. We do carry a simple first aid kit on every bus for emergency care.

If you have any kind of medical condition, the staff needs to know it ahead of time. At a date closer to time of departure, students confirmed on the tour will receive a questionnaire that will include medical information.

Can I visit friends or family that live in a city that we will visit?

For security and insurance reasons, unplanned side trips are not allowed. If you have friends or family in one of the places we will be staying, they will only be allowed to meet with you if you make arrangements with the Tour Administrator in advance as we must have written permission from your natural parents and your youth exchange counselor.  You will not be allowed to leave the tour to go with them.  Friends or family members will NOT be allowed to join the trip. No exceptions!

Can I “date” another person on the tour?

You can expect to make many new and good friends among those who participate on this tour. These relationships become one of the strongest memories you will have of this travel experience. However, “exclusive” friendships, romances, and cliques are discouraged and students can be sent home early at their own expense if these boy/girl relationships persist. The tour uses the same rules about touching, holding hands and signs of affections that most schools use.

I want to get a tattoo before I go home.  Is that OK?

We do not allow students to obtain new tattoos and/or new body piercing while on the tour. Because much of our entertainment involves water activities and there is a risk of infection if you have a new tattoo or new body piercing, you will be sitting on the bus or in the hotel while others are participating in the fun. If you want to get a tattoo or body piercing, you’ll have to wait until you get back to your host city to do it.

What happens if I can't get along with my roommates or someone on the tour?

Students are expected to show proper respect for not only each other but the tour staff, other tour guides, bus drivers, and anyone you come in contact with as well. Disrespectful behavior and attitude are reasons to be sent home early with no refund of fees paid.  The tour is not so long that you can not get along with everyone.

If something happens that I have to drop from the tour before it begins, do I get my money back?

If you have to drop from the tour prior to departure, you will receive a full refund of all money paid as long as you make the request (e-mail is OK) in writing by February 28.  If the request is made during March, you will receive 2/3 of the money you have paid as some of the travel expenses have been prepaid; requests made from April 1 to 15 will receive 1/2 of their payments; refund requests made from April 16 to 30 can expect to receive a maximum of 1/4 of the money they have paid; requests for refunds after May 1 will receive no refund at all (as all expenses have been prepaid) unless South Central Ambassador Tours, Inc. can find a replacement for your vacancy.

 

Who are the chaperons on the trip?

Your tour staff members are adults experienced in dealing with young people and youth exchange students who are giving you their personal time so that you might have this great travel experience. Please give them your highest respect and show your gratitude to them by cooperating with them. 

 

If you still have some questions that haven’t been answered here, please contact the tour administrator with your specific questions or concerns.

 

Tour Administrator

scattours@cableone.net

 

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